Privacy Policy
This policy explains how EcoBaker Ltd collects and uses your personal data when you visit ecobaker.co.uk or make a purchase.
Who We Are
EcoBaker Ltd. Registered in England and Wales, company number 12661771. Registered address: Unit 190, Metro House, 57 Pepper Road, Leeds, West Yorkshire, LS10 2RU Email: sales@ecobaker.co.uk.
What We Collect
When you place an order or contact us we collect your name, address, email, phone number, and payment details. We also collect basic analytics data about how visitors use our site via Google Analytics.
Why We Collect It
We use your data to process and fulfil orders, communicate with you about your order, comply with legal obligations, and improve our website.
Legal Basis (UK GDPR)
We process your data on the basis of contract performance (to fulfil your order) and legitimate interests (website analytics). We do not rely on consent for order processing.
Payment Data
Payment card details are processed by Shopify Payments and are never stored by us.
Who We Share Data With
We share data only where necessary: with our delivery carriers to fulfil shipments, with Shopify to operate our store, and with Google Analytics for site analytics. We do not sell your data to third parties.
How Long We Keep It
We retain order records for 7 years to meet legal and tax obligations. Analytics data is retained per Google's standard retention settings.
Your Rights
Under UK GDPR you have the right to access, correct, or delete your personal data, object to processing, and request data portability. To exercise any of these rights contact us at sales@ecobaker.co.uk.
Cookies
We use two types of cookies. Strictly necessary cookies keep your shopping cart working and are always active. Analytics cookies (via Google Analytics) help us understand how visitors use the site — these are only set if you accept cookies when prompted. You can manage or withdraw cookie consent at any time via your browser settings or our cookie banner.
Changes
We may update this policy from time to time. The current version will always be available at ecobaker.co.uk/privacy-policy.
Contact
Email: sales@ecobaker.co.uk
Last updated: March 2026